When contacting Mad House Farm through the website, or making a booking / purchase we collect the personal and event details you provide us with in order to confirm your booking and ensure all information is correct. By contacting or booking with Mad House Farm, you are also opting-in to receive updates and information from us with regards to your party booking and any future offers you may be interested in.
To be able to serve our customers better and provide useful and relevant information about our service, as well as a better user experience, we also monitor customer traffic and website use for our website.
What we use your data for?
● To provide services and information linked to your party booking and other services you have
expressed an interest in.
● To gain valuable and important feedback with regards to the standards of our service and
parties with the sole objective of improving the quality and standards of our service.
● To personalize any marketing offers or promotions that you may receive from us.
● To prevent and detect fraud against either you or Mad House Farm
● To be able to manage any competitions or offers in which you may have entered.
We want our customers to be the first to hear about the latest news, offers, and promotions from Mad House Farm. If you have not already subscribed to our mailing list and would like to do so, please email firstname.lastname@example.org - If you would like to unsubscribe at any time, please email email@example.com
If you do not wish to receive information from us, you will not be able to keep up-to-date with any new promotions & offers or news that we have to offer. This may affect you from hearing about new updates in our T&C’s of any Mad House Farm service.
We take the protection of your personal information seriously and want to earn and maintain your trust. Therefore, we wish to assure you that under no circumstances would we sell any of your personal data or information to a third party.
Cookies are pieces of information stored by a web browser on your computer. Cookies are only used on the Mad House Farm website to hold data from one page to another. They are not used to store personal information and most web browsers provide the option to turn off cookies. For more information on cookies, please see your web browser settings or help pages.
When submitting your booking via online payment, you have the option of PayPal which adheres to strict data protection and encryption policies…. or your own online banking service.
If you would like to access your booking details please email firstname.lastname@example.org - As a customer, you have the right to correct or update your personal or event information for your booking at any time. Please note, you will be required to provide your booking reference number and/or full name, address, and occasion to ensure that we only accept amendments from an authorized person, i.e. the person who booked or a person authorized on behalf of the customer (the person who made the booking). Please note, proof of authorization will be required at the time of contact. We will securely retain your personal and booking information for as long as necessary for the purpose in which it was collected and in accordance with applicable law.